All of our pre-owned items have signs of wear and use. In great condition with minor scratches Flaws may include scratches and scuffs, tarnished, scratched, or loose hardware, wear and cracks on corners and edges, wear on bag straps/handles, color discoloration, general feeling of use, rubbing, and possibly other flaws not mentioned. We do our best to take plenty of photographs but sometimes it is not possible to capture every single flaw. Please review all photos prior to purchase as the photos contain important details regarding condition and any significant flaws will be photographed. We deep clean all our items using high quality products. All luxury bags come shipped with a laminated Certificate of Authenticity (COA).